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Fly By Jing Partners With Stord to Heat Up its Delivery Experience

Fly By Jing now leverages Stord’s nationwide fulfillment, last-mile delivery optimization, and OMS technology to deliver an exceptional experience to its customers. 

ATLANTA, February 7, 2024Fly By Jing, the first modern Chinese food brand that popularized chili crisp, announces its partnership with Stord, a leader in high-volume fulfillment services and technology for omnichannel mid-market and enterprise brands. 

Fly By Jing needed a logistics partner with robust fulfillment and technology capabilities, and a similar priority on customer satisfaction. Following its extensive search, it decided to partner with Stord to support its continued growth and focus on exceeding customer expectations. 

Stord now powers nationwide fulfillment for Fly By Jing, helping provide fulfillment across Fly By Jing’s DTC and B2B sales channels. Fly By Jing also leverages Stord One Commerce (OMS) to gain greater visibility into its supply chain and, ultimately, better optimize its order and inventory management. Additionally, Stord Parcel combined with Last-Mile Optimization technology provide Fly By Jing with a diverse array of carriers, and intelligently select the optimal carrier and service level for every package, ensuring enhanced efficiency and cost-effectiveness in meeting customer expectations. 

“Stord has the same customer obsession that we do, and we’re excited to partner with Stord to provide a best-in-class delivery experience for our customers,” said Matt Dunaj, COO and CFO of Fly By Jing. “With Stord, we feel confident in our ability to scale our business and keep up with consumer demands and expectations.”

“With Stord, the Fly By Jing team found a partner that could give it greater visibility into its operations, keep up with growing demand, and provide a reliable, effective delivery experience,” said Sean Henry, CEO and co-founder of Stord. “We’re excited to power Fly By Jing’s increasing multichannel fulfillment needs as it continues to scale at a rapid pace.” 

About Fly By Jing

Where highly charged flavors meet 100% real ingredients: Fly By Jing is the first premium Chinese food company that brings thoughtfully crafted pantry staples to the modern kitchen. Developed by Jing Gao, a chef, entrepreneur and renowned expert on Chinese cuisine, the Los Angeles-based company is on a mission to bring uncensored Chinese flavors to the table. Fly By Jing's hero product, Sichuan Chili Crisp, became the top-selling hot sauce on Amazon within six months on the platform, and its products can be found at Target and Whole Foods Market locations nationwide. The company has been featured in the New York Times, Wall Street Journal, Bon Appetit, Food & Wine, Los Angeles Times, Fast Company, Forbes, and more.

About Stord

Stord is The Consumer Experience Company, powering seamless checkout through delivery and returns for today's leading brands. Combining comprehensive commerce-enablement technology with high-volume fulfillment services provides brands a platform to compete with retail giants. Stord manages over $6 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

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