59% of US consumers are loyal to a brand for life, once that loyalty is earned. Earning that loyalty requires a massive undertaking across physical fulfillment and technology to enable your commerce and deliver a true end-to-end consumer experience.
This means you need flawless inventory records, intelligent order management and routing, real-time data and statistical modeling for demand planning, fast and effective final-mile, instantaneous communications with end consumers, and more. And you need to be able to do this for every order. Every. Single. Day.
For your brand to stand out from the crowded e-commerce market and outcompete the competition, you will need more than just an amazing product and resonant marketing. You need Stord.
Your customer journey starts not with your marketing or your product, but with your inventory accuracy and flows across every step of bringing that product to their doorstep. Your cart can be a leaky faucet, losing you customers due to shipping fees, slow delivery options, missing inventory, and more. Take control of your cart through technology driven commerce enablement tools.
Thank you for watching my keynote from our Stord Summit 2024. Over the near-decade of assembling Stord’s physical fulfillment infrastructure and the underlying technologies that now enables over $5 billion in commerce per year, we have learned a simple truth: to build a lasting e-commerce company you absolutely must sweat the small stuff, and find partners you can trust to help because doing this alone is a truly daunting task.
If you are struggling to meet your consumer expectations at scale or want to see how Stord can improve your inventory data insights, carrier fees, cart conversion, shipment protection, expansion to Europe, or more, my team is here to help. We look forward to chatting with you soon.